dread questionmark disease

   n.  The  result  of  saving  HTML  from  Microsoft Word or some other
   program  that  uses the nonstandard Microsoft variant of Latin-1; the
   symptom  is that various of those nonstandard characters in positions
   128-160  show  up as questionmarks. The usual culprit is the misnamed
   `smart  quotes'  feature  in  Microsoft Word. For more details (and a
   program   called   demoroniser   that   cleans   up   the  mess)  see
   http://www.fourmilab.ch/webtools/demoroniser/.

[glossary]