drone

( n.)

   Ignorant   sales   or  customer  service  personnel  in  computer  or
   electronics  superstores. Characterized by a lack of even superficial
   knowledge  about  the  products  they  sell,  yet  possessed  of  the
   conviction  that they are more competent than their hacker customers.
   Usage:  "That  video  board  probably  sucks, it was recommended by a
   drone  at  Fry's"  In  the  year 2000, their natural habitats include
   Fry's Electronics, Best Buy, and CompUSA.

[glossary]