At Demon Internet, all tech support personnel are called "Bob".
(Female support personnel have an option on "Bobette"). This has
nothing to do with Bob the divine drilling-equipment salesman of the
{Church of the SubGenius}. Nor is it acronymized from "Brother Of
{BOFH}", though all parties agree it could have been. Rather, it was
triggered by an unusually large draft of new tech-support people in
1995. It was observed that there would be much duplication of names.
To ease the confusion, it was decided that all support techs would
henceforth be known as "Bob", and identity badges were created
labelled "Bob 1" and "Bob 2". ("No, we never got any further" reports
a witness).
The reason for "Bob" rather than anything else is due to a {luser}
calling and asking to speak to "Bob", despite the fact that no "Bob"
was currently working for Tech Support. Since we all know "the
customer is always right", it was decided that there had to be at
least one "Bob" on duty at all times, just in case.
This sillyness snowballed inexorably. Shift leaders and managers
began to refer to their groups of "bobs". Whole ranks of support
machines were set up (and still exist in the DNS as of 1999) as bob1
through bobN. Then came alt.tech-support.recovery, and it was filled
with Demon support personnel. They all referred to themselves, and to
others, as "bob", and after a while it caught on. There is now a Bob
Code describing the Bob nature.
[glossary]